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Shipping Questions for USA & Out of Country 
Shipping Within the USA

We ship most orders the same day! Larger orders and special orders are shipped within 1-3 days.We will ship your order when you want it shipped too. 

IMPORTANT! Contact us immediately if you do not receive your package when it is scheduled to arrive. Please do not wait 3 or 4 weeks to contact us. This makes it harder to track the missing package and help you.

PO Boxes, APO & FPO Addresses;  A-OK! We will proudly ship your order USPS Priority Mail.
We can adjust your shipping amount to reflect the correct USPS shipping cost.
Should you like you may phone in your order and we can give you the correct USPS shipping amount for your order. Phone us toll
FREE: 1-800-643-5804.

For orders going to Alaska & Hawaii, we ship your order through the USPS. Please feel free to email or phone us at the above toll free number with your order and we will accommodate you with the correct shipping amount.

If you have any shipping questions please e-mail us, so we can make the necessary arrangements.
                    Fountains n Slate
International Shipping
   and worldwide
We welcome international orders! Please provide us with an e-mail containing your order. This way we can contact you with the correct order total and shipping cost to your country. Shipping charges depends on order total weight and box size.

PLEASE NOTE: Fountains n Slate nor Fountain Builder will be liable for any taxes or duties to your country. This is strictly up to the customer to pay. The taxes & duties are NOT part of the product price or shipping charge.
Should you refuse a shipment, return shipping charges will be deducted from your order's total.
Fountains n Slate  Fountain Builder
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