Name: Kathy Lundgren
Message: I had a few questions about a small outdoor fountain pump and the customer service was absolutely awesome. Rockee really did get back to me right away and I even had 2 follow up questions and he immediately responded. I was just so amazed at the quick replies I received. Unfortunatley you rarely see customer service like that nowadays.
Message: Dear Rockee! Thank you so much for you AWESOME CUSTOMER SERVICE. I finally had time to put this very heavy, But much loved fountain back together again with your parts and algae cleaner. It is all perfect!
Name: Valerie (Great Britain)
Message: Dear Sir/Madam, I would just like to thankyou for such an easy purchase, although it was just a rubber stopper for my fountain, choosing the right size etc was so simple, from order to checkout, & dlvry so quick, excellent service, i had spent over 3 hours in the u.k. where i live trying to buy one on line & phonecalls, & getting nowhere, you can buy lge 3 tier concrete fountains but a simple stopper proved a real problem, once again thankyou for your excellent service, i have kept your details for future reference, (wish i had ordered 2 on checkout now i know it fits). kind regards, Valerie
Name: Martica Pitt
Message: Hi, you have beautiful ideas. Trying to decide if I want to buy a fountain or try building one myself to put in a large wardian case.
Name: JOI DONDL
Message: ROCKEE YOU KNOW YOUR STUFF GIRL! GOT FOUNTAIN QUESTIONS, CALL ROCKEE! FAST SERVICE, HONEST, PROFESSIONAL! THANKS AGAIN FOR ALL YOUR HELP!
Name: Charles Mutunga
Message: Looking for 240V, 50Hz pump for a kids water spray area with 5 sprays. Height 4-5ft, and spray can all be turned on or staggered with 1-2minute intervals. Thanks email@example.com
Name: Terry Jones
Message: Recently ordered replacement pumps from you because I have purchased them in the past and everything has always worked perfectly. In fact, I have recommended you to many friends!! Hope business is doing great..always nice to get quality products from a reputable business. Thank You!
Name: Richard C
Message: My Zebra Fountain is truly beautiful, one of a kind creation. I love to watch the water flow and listen to the soothing sound of the waterfall. Thank you Rockee!
Name: Karjee Cheng
Message: Thank you Rockee, for one of the most satisfying online purchases I have ever made! About twenty years ago, I bought three crystal tabletop fountains. Their pumps have long since died, and these fountains have been silent for many, many years. I have looked in the aquarium supplies shops here in my country (Singapore) - though there are many different brands of pumps of varying quality, the only small capacity ones for tabletop fountains are cheap ones from China; and I strenuously avoid China-made products where possible! Recently, I found out about high-performance Fountain Pro pumps, and started searching online to order some - but the many sellers I found online do not despatch to Singapore. Then I stumbled on the website of Fountains n Slate - and I thought, okay, let's try one last time before buying those China-made pumps. And Fountain n Slate ships to Singapore! **dances for joy** The level of service here is beyond perfect ... on a scale of 1 to 10, I would give it a 100! Friendly, helpful, accommodating, courteous, prompt ... I can go on and on ... I changed my order a few times - to add items, and finally, to completely replace the pumps originally ordered with the European ones Fountain n Slate has. I didn't see that at first, and had already resigned myself to having to use step-down transformers. Rockee was extremely patient with my fickle-mindedness, and always responded courteously to my email messages. And what a delight to find that my order was shipped the day after payment was made! Kudos to Rockee and Fountain n Slate!
Name: Dave Jackson
Message: Love this website, will be a customer soon.
We just received this award from the BBB of Northeastern USA